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Owned and operated by Outdoor Longevity, our team is ready to help you create your perfect outdoor sanctuary.

We typically respond within 24 hours
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Email
support@outdoorlongevity.com
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Mon-Fri, 9 AM - 5 PM EST
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your delivery in real time. If you have questions about an existing shipment, our team is happy to assist.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to initiate a return or exchange.

Can I exchange an item for a different style or finish?

Exchanges are handled on a case-by-case basis depending on availability. Contact our team with your order number and the item you would like instead, and we will walk you through your options.

What materials are your patio furniture sets made from?

Our collections feature premium materials such as powder-coated aluminum, all-weather wicker, teak, and UV-resistant fabrics designed for enduring outdoor performance. Each product page lists the specific materials and construction details.

How do I choose between a barrel sauna and a cold plunge?

It depends on your wellness goals. Barrel saunas offer dry or steam heat for deep relaxation, while cold plunges focus on cold-water immersion for a restorative experience. Many of our customers enjoy pairing both for a complete backyard wellness retreat.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our team aims to answer every inquiry within one business day so your project stays on track.

Secure and Private

Your personal information is protected with industry-standard encryption at every step.

Premium Craftsmanship

Every pergola, fire pit, sauna, and furniture set is built with materials selected for enduring quality.

30-Day Returns

Shop with confidence knowing eligible items are backed by our 30-Day Returns policy.