Questions & Answers

Welcome to the Outdoor Longevity Q&A Hub

Everything you need to know about our premium outdoor living products. Can't find your answer? Reach out to our team and we'll be happy to help.

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Hot Tubs

What should I consider before buying a hot tub?

Consider the available space, electrical requirements (most require a 220V dedicated circuit), seating capacity, and your climate. Our hot tubs are designed for year-round use with excellent insulation, but proper placement on a level, reinforced surface is essential.

How much does it cost to run a hot tub each month?

Operating costs vary by model, climate, and usage, but typically range from $20-$50 per month in energy costs. Our energy-efficient models are built with full-foam insulation and covers that minimize heat loss.

Do you offer delivery and installation?

Yes, we offer delivery nationwide. Installation options vary by product and location. Contact us with your zip code for a tailored quote.

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Saunas

What is the difference between a traditional sauna and an infrared sauna?

Traditional saunas heat the air around you using a stove and rocks, reaching 170-200F. Infrared saunas use radiant heat to warm your body directly at lower temperatures (120-150F), which many find more comfortable for longer sessions.

Can I install a sauna outdoors?

Absolutely. Our outdoor saunas are specifically designed for exterior use with weather-resistant materials. Indoor saunas can also be placed in a well-ventilated, moisture-protected space.

How often should I use my sauna?

Most people benefit from 3-4 sessions per week, 15-30 minutes each. Always stay hydrated and consult your physician if you have health concerns.

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Fire Pits

What type of fuel do your fire pits use?

We offer both wood-burning and gas/propane fire pits. Gas fire pits provide cleaner, smoke-free operation with easy ignition, while wood-burning pits deliver that classic campfire ambiance.

Are fire pits safe to use on a deck or patio?

Yes, with proper precautions. Use a heat shield or fire-resistant pad underneath, maintain clearance from overhead structures, and always follow local fire codes. Our team can recommend the right setup for your space.

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Outdoor Kitchens

What is included in an outdoor kitchen package?

Our outdoor kitchen packages typically include a grill, storage cabinetry, side burners, and a refrigerator, with options to add pizza ovens, kegerators, and more. Each package is customizable to fit your space and cooking style.

Do outdoor kitchens require special utilities?

Yes. You will need a gas line or propane connection, electrical wiring, and plumbing if you include a sink or ice maker. We recommend working with a licensed contractor for installation and can provide specs for your builder.

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Pergolas & Luxury Furniture

Are your pergolas adjustable or motorized?

We offer both fixed and motorized louvered pergolas. Motorized models let you adjust the roof louvers with the touch of a button, so you can control sunlight, shade, and airflow throughout the day.

How do I maintain outdoor luxury furniture?

Clean regularly with mild soap and water, use furniture covers during off-seasons, and store cushions indoors when not in use. Our materials are selected for durability and weather resistance, so minimal maintenance keeps them looking new for years.

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Orders, Shipping & Returns

How long does delivery take?

Most in-stock items ship within 3-7 business days. Larger items like hot tubs, saunas, and outdoor kitchens are delivered via freight and may take 2-4 weeks depending on your location.

What is your return policy?

Due to the premium nature and size of our products, select items are non-returnable. Please check the return policy noted on each product page before purchasing. If your item arrives damaged or defective, contact us within 48 hours and we will make it right.

Do you offer financing?

Yes, we offer flexible financing options at checkout so you can enjoy your outdoor oasis now and pay over time.

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